1+ months

Cloud First - Salesforce Technical Lead (Service Cloud)

Washington, DC 20044
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ARE YOU READY to step up to the New and take your technology expertise to the next level?





Do you have a passion for using new technologies to make a positive impact on business and community? Want a role that provides you with a sense of purpose and satisfaction? Then join Accenture Technologys Cloud First group and build a rewarding career improving the way the world works and lives, as you help clients shift to the New using leading-edge technologies on some of the coolest projects you can imagine.





Focus on leading cloud technology based solutions like SFDC, Google, Pegasystems and other emerging Cloud Applications to offer comprehensive, industry-focused cloud services that includes strategy, implementation, migration and managed services. Drive broader transformational programs for clients. Thrive in our highly collaborative, digitally-driven and innovation-led environment. Nurture your talent for thoughtful and game changing solutions in our inclusive culture that values diversity of ideas, experiences and backgrounds.





WORK YOULL DO






Cloud First is growing rapidly and is looking to add experienced Salesforce.com Technical Leads to join our team as Associate Managers. This role will have day-to-day management of our Salesforce.com technical team, onshore and offshore. You'll oversee programmatic elements, Integration, Data Migration and we'll need you to have a strong understanding of the Salesforce.com platform, and basic to intermediate understanding of integrations, single sign, security, etc. (Mulesoft, Informatica, other ETL tools a huge plus). You'll coordinate offshore usage with a Solution Architect and Project Manager. You'll lead development of customized components, so we're looking for candidates who can get their hands dirty and jump in and write code if necessary (Apex, Visualforce).





Responsibilities:



+ Youll be responsible for environment management.


+ Integrate multiple technologies with Salesforce Service Cloud.


+ Design and develop advanced customizations utilizing Salesforce.com (Service Cloud) and Force.com.


+ Manage technical project team members (onshore and offshore).


+ Running workshops, working closely with client, able to talk about tradeoffs e.g. terms of config vs code.


+ Map functional requirements to Salesforce Service Cloud features and functionality.


+ Disseminate best practices on solution positioning and delivery.


+ Mentor junior team members in Salesforce.com technology, Force.com, Integration Technologies, and Salesforce.com best practices.


+ Oversee code reviews.


+ Support pre-sales activities inclusive of participating in sales calls and proposal development.


+ Manage offshore resources and provide technical specs to developers.






WHO WERE LOOKING FOR?







Basic Qualifications:




+ Minimum of 2 years' experience in Salesforce.com with a focus on Service Cloud architecture and integrations


+ Minimum of 5 years' experience in technology implementation for full lifecycle enterprise software projects






Preferred Qualifications:




+ Experience managing developers a huge plus


+ Well rounded in both functional and technical aspects of a CRM engagement


+ Excellent communication and presentation skills


+ Combination of business analysis and technology implementation experience


+ Ability to adapt to a dynamic work environment and be creative within a team


+ Bachelor's degree









Professional Skill Requirements:




+ We can hire for this role anywhere in the US, as long as you are located near an Accenture office, and willing and able to travel domestically approximately 80% of the time to meet client needs.


+ Proven ability to build, manage and foster a team-oriented environment.


+ Proven ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment.


+ Excellent communication (written and oral) and interpersonal skills.


+ Excellent leadership and management skills





WHATS IN IT FOR YOU?




+ Competitive benefits, including a fair and balanced parental leave policy.


+ At Accenture, we believe in bringing the best to our clients through continuous learning & improvement from basic skills to industry-specific content available to all our people.


+ Career coaching and mentorship to help you manage your career and develop professionally.


+ Performance Achievement our performance management process that focuses on your strengths, progress and career possibilities.


+ Fantastic opportunities to develop your career across a variety of clients.


+ Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work.



To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website at accenture.com/careers.





Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).





Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.





Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.





Equal Employment Opportunity


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.





Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.





Accenture is committed to providing veteran employment opportunities to our service men and women.



Posted: 2018-06-12 Expires: 2018-11-17

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Cloud First - Salesforce Technical Lead (Service Cloud)

Accenture
Washington, DC 20044

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