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Federal - Functional Lead

Accenture


Location:
Boston, MA 02133
Date:
06/12/2018
2018-06-122018-07-23
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Job Details

Title: Federal - Functional Lead
Location: USA-Northeast
Job Number: 00597710

**Organization: Accenture Federal Services**



**Location: Annapolis Junctions, MD**





Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture's federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.



We believe that great outcomes are everything. Its what drives us to turn bold ideas into breakthrough solutions. By combining digital technologies with what works across the worlds leading businesses, we use agile approaches to help clients solve their toughest problems fastthe first time. So, you can deliver what matters most.



Count on us to help you embrace new ways of working, building for change and put customers at the core. A wholly owned subsidiary of Accenture, we bring over 30 years of experience serving the federal government, including every cabinet-level department. Our 7,200 dedicated colleagues and change makers work with our clients at the heart of the nations priorities in defense, intel, public safety, health and civilian to help you make a difference for the people you employ, serve and protect.



The ServiceNow Functional Lead will be responsible for working closely with the customer to understand business challenges and work through solutions to address those challenges. The Functional Lead will be responsible for managing the team of business analysts, technical, and functional resources to support the delivery of the ServiceNow solution.







**Additional responsibilities include:**




+ Functional requirements gathering and documentation.

+ Process and workflow design.

+ Testing and Validation.

+ Communications and Training deliverables.


Qualifications:


**Basic Qualifications:**




+ Minimum 8 years IT experience and BA/BS degree in Computer Science, Computer Information Systems, Engineering, Math, Business or other technical major.

+ 4 years experience working with users to capture requirements, define processes, create test scripts, provide training and support change management activities.

+ Demonstrated experience across the Software Delivery Life Cycle working to understand Business Requirements, Design Solutions, Test Capabilities, Train Users, and Support Deployments.



**Preferred Qualifications:**




+ Agile Delivery Experience.

+ Experience working with ServiceNow or similar platform.

+ Active ServiceNow Certification.

+ ITIL Foundations certification.

+ Good oral and written communications skills, interpersonal skills, analytical and creative problem solving skills.



An active security clearance or the ability to obtain one may be required for this role.



Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.



Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).



Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.



Equal Employment Opportunity



All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.



Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.



Accenture is committed to providing veteran employment opportunities to our service men and women.








Job: Business & Technology Integration
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