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Revenue Services Contract Associate Manager

Accenture


Location:
Knoxville, TN 37921
Date:
06/12/2018
2018-06-122018-08-11
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Job Details

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

Program Specialist Services professionals provide project-based support services within centers. These professionals support the delivery and execution of our key projects with specialized services.

Job Description

The Revenue Services Contract Associate Manager leads overall planning and execution of the Billing and OFB audit processes. The Associate Manager is also responsible for direct supervision and review of the managed franchise contract review and customer set up process which includes execution of all non standard contract provisions. They are responsible for resolving system and billing issues and works closely with our systems partner CSG to accomplish this. Also, within their scope is the related Client Relationship Management responsibilities. These responsibilities include communications and coordination with key corporate contacts including International Regional Offices, Tax OFS to support and grow the existing partnerships. The Associate Manager is responsible for ensuring that proper controls and processes are in place to deliver accurate and timely billing, dispute resolution and customer setup in accordance with legal contracts and regulatory requirements. The Associate Manager is also responsible for ensuring that the audit processes in OFB are accurate and effective and that all process related findings are addressed and root causes are eliminated corrected.
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